xx789 Frequently Asked Questions

Go to /xx789-register/ and fill in your mobile number, a strong password, and your preferred currency (BDT). The whole process takes under two minutes. You must be 18 or older to register. xx789 allows one account per person — duplicate accounts will be closed.

Yes. The xx789 website works in any modern mobile browser — Chrome, Firefox, or Samsung Internet. If you want a faster experience with push notifications, download the xx789 Android app (version 3.0.14, 41 MB, requires Android 6.0 or higher) from /xx789-app/. No iOS version is available yet.

On the login page, tap "Forgot Password" and enter your registered mobile number. You will receive a reset code by SMS. Enter the code, set a new password, and log in. If the SMS does not arrive within two minutes, contact live chat — available 24/7.

xx789 accepts four mobile banking options: bKash, Nagad, Rocket, and Upay. All four are instant and require no bank account. Simply send to the displayed merchant number, enter the transaction ID in your deposit form, and your wallet is credited within about 4 minutes.

The minimum single deposit is ৳300. There is no maximum stated in the deposit rules, but payment providers may impose their own daily limits. To qualify for the first-deposit bonus, your deposit must also meet the minimum within your first session after registration.

First, confirm that the transaction ID you entered matches the one in your bKash/Nagad/Rocket/Upay history exactly. If it does and the deposit is still pending, open live chat and share your mobile number, the amount, and the transaction ID. The support team can verify and credit it manually within minutes.

Your first qualifying deposit is matched at 170%, up to a maximum bonus of ৳6,500. For example: deposit ৳1,000 and you receive ৳1,700 in bonus funds, giving you ৳2,700 to play with. The bonus is credited automatically after the deposit is confirmed.

To withdraw bonus-derived winnings, you must wager the combined (deposit + bonus) amount 22 times within 7 days. Failing to meet the wagering requirement within 7 days cancels the bonus — your original deposit amount remains unaffected.

After your first deposit, you can access:

• Reload bonus: 9% on every subsequent deposit, credited instantly.
• Daily cashback: 1.1% of net losses returned every day — no wagering requirement on cashback.
• Referral bonus: Earn ৳200 for each friend who registers and completes their first deposit using your referral code.
• VIP programme: Higher cashback rates and larger daily withdrawal limits as you move through VIP 1–4 tiers. See the Bonus & VIP page for full details.

Standard withdrawals are processed in around 29 minutes after approval. Your first-ever withdrawal may take up to 2 hours because the team runs a one-time account check at that stage. All subsequent withdrawals follow the standard 29-minute window.

The minimum single withdrawal is ৳900. The default daily withdrawal limit is ৳60,000. VIP players at higher tiers unlock larger daily limits — VIP 2 gets ৳1,10,000 per day, VIP 3 gets ৳2,10,000, and VIP 4 gets ৳3,90,000. Limits reset at midnight (UTC+06).

KYC verification is required before your first withdrawal. You can play and deposit without completing it, but no withdrawal will be processed until your identity is confirmed. Starting the process early avoids any delay when you are ready to cash out.

xx789 accepts any one of these three documents:

• National ID Card (NID)
• Passport
• Driving Licence

Upload a clear photo (both sides for NID) through your account settings. The review team completes the check within 6 hours. You will receive an in-app notification once approved. See the Withdrawal & KYC Guide for the full upload process.

xx789 currently hosts 2,200 games across slots, live casino, sports, crash, and fishing categories. The game library comes from six providers: KA Gaming, FA Chai, Pragmatic Play, JDB, Spribe, and PG Soft. New titles are added regularly — check the Casino page for the latest additions.

Download the APK directly from /xx789-app/. The file is 41 MB, free, and requires Android 6.0 or above. Because it is not from the Google Play Store, you need to allow "Install from unknown sources" in your phone settings — this is normal for Bangladesh-based betting apps. Only download from the official xx789 URL to avoid fake versions.

xx789 offers 24/7 live chat — the chat button is available inside your account dashboard at any hour. For account security reasons, all support happens through live chat; there is no public email address. Response times are typically under two minutes during peak hours and under five minutes overnight.