xx789 Withdrawal & KYC Guide — Get Your Money Out Smoothly
Page Contents
Payment Methods, Fees & Timing
xx789 supports four mobile banking channels for withdrawals in Bangladesh. No bank wire fees are charged by xx789 — your mobile wallet provider's standard rates may apply.
| Method | Min. Withdrawal | Daily Max | Avg. Time | Fee (xx789) |
|---|---|---|---|---|
| bKash Popular | ৳900 | ৳60,000 | ~29 min | None |
| Nagad | ৳900 | ৳60,000 | ~29 min | None |
| Rocket | ৳900 | ৳60,000 | ~29 min | None |
| Upay | ৳900 | ৳60,000 | ~29 min | None |
Same wallet rule: You must withdraw to the same mobile banking number you used to deposit. xx789 does not transfer funds to a different number or account name.
KYC Verification — Do This Before Your First Withdrawal
xx789 requires identity verification before processing your first withdrawal. This is a one-time process. Once approved, your account stays verified permanently and future withdrawals skip this step entirely.
Timing matters: Submit your KYC documents as soon as you create your account — not when you are ready to withdraw. The review takes up to 6 hours. Doing it early means your first payout arrives faster.
Accepted Identity Documents
You need one document from this list. All three are accepted equally — use whatever you have on hand.
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National ID Card (NID) Bangladesh NID — both sides required. Must show your full name, photo, and NID number clearly.
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Passport Upload the photo/data page. The name must match your registered xx789 account name exactly.
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Driving Licence Bangladesh BRTA-issued licence. Front and back photos required. Name must match account registration.
Upload Your KYC Documents
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1
Log in to xx789
Open the xx789 app or visit xx789.pro in your browser. Tap your account avatar in the top-right corner to open your profile menu.
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2
Open Verification Settings
Go to Account > Verification. You will see a status indicator — look for the "Not Verified" badge. Tap Verify Now.
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3
Select Your Document Type
Choose National ID Card, Passport, or Driving Licence from the dropdown. The upload form adjusts to show the right fields for your chosen document.
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4
Photograph and Upload
Take clear photos in good lighting. For NID and Driving Licence, upload front and back separately. File size limit is 5 MB per image. JPG or PNG accepted.
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5
Wait for Review — Up to 6 Hours
The xx789 compliance team reviews your documents within 6 hours. You will receive a notification when approved. Most reviews complete within 2 hours during peak times.
Step-by-Step: Place a Withdrawal Request
Once your KYC is approved and your account balance is above ৳900, follow these steps. The whole process takes under three minutes from your phone.
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1
Go to Withdrawal in Your Wallet
Tap the Wallet icon at the bottom of the xx789 app screen, then select Withdraw. On the browser version, find it under your account dashboard.
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2
Choose Your Mobile Banking Method
Select bKash, Nagad, Rocket, or Upay. The system will display the account number you registered. Confirm it is correct — withdrawals go to that number only.
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3
Enter the Amount
Type in the amount you want to withdraw. Minimum is ৳900, daily maximum is ৳60,000. The page will show your available real-money balance after pending bets are deducted.
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4
Confirm With Your Security PIN
Enter your six-digit withdrawal PIN. If you have not set one yet, go to Account > Security and create it now. This step protects your funds from unauthorised requests.
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5
Track Your Request
Your request appears under Transaction History with a "Pending" status. Once approved, money reaches your mobile wallet within around 29 minutes. You will get an in-app notification and an SMS from your wallet provider.
Why Withdrawals Get Rejected — And How to Fix Them
Most rejections have a simple fix. Here are the most common reasons and what to do next.
| Reason | What Happened | Fix It |
|---|---|---|
| KYC Not Complete | Your identity documents have not been approved yet. | Action Upload documents and wait for the review (up to 6 hours). |
| Wagering Not Met | Bonus funds carry a 22× wagering requirement before they become withdrawable. | Action Check your bonus progress in Account > Bonuses. Continue playing until the requirement clears. |
| Wrong Wallet Number | The withdrawal number does not match the number used to deposit. | Action Contact 24/7 Live Chat to update or verify your wallet number before resubmitting. |
| Amount Below Minimum | Request was under ৳900. | Action Accumulate at least ৳900 in real-money balance before withdrawing. |
| Daily Limit Reached | Total withdrawals today already hit ৳60,000. | Action Wait until midnight (UTC+06) for the daily limit to reset. VIP 3 and VIP 4 members have higher limits. |
| Blurry KYC Photo | Document image was unclear and could not be read by the reviewer. | Action Re-upload a sharper photo. See the photo requirements section below. |
| Pending Security Review | Unusual account activity triggered a manual check. | Action Live Chat can tell you the status and what, if anything, you need to provide. |
Photo Requirements for KYC Documents
A bad photo is the number-one reason KYC gets rejected. These rules apply whether you are photographing an NID, Passport, or Driving Licence.
- All four corners visible. The entire document must fit inside the frame with no edges cropped.
- Flat on a plain surface. Place the document on a table, not held in your hand. This prevents shadows and bending.
- Good light, no glare. Natural daylight works well. Avoid direct flash on laminated IDs — it reflects and obscures text.
- Text must be readable. Zoom in after taking the photo. If you cannot read the ID number and name on your phone screen, retake it.
- No filters or edits. Do not crop, rotate text, or apply any photo filter. Original images only.
- File format and size. JPG or PNG, maximum 5 MB per image. Avoid screenshots of screenshots — they lose quality.
- Document must be in-date. Expired documents are not accepted. For NID cards, make sure the smart card or laminated version is current.
Your Data & Privacy During KYC
We know handing over identity documents feels sensitive. Here is exactly how xx789 handles your data.
Encrypted storage. KYC documents are uploaded over HTTPS and stored with AES-256 encryption. Only the compliance team has access — not customer support agents for general queries.
Minimum data, single purpose. xx789 collects identity documents only to verify that you are over 18 and to prevent fraud. Documents are not shared with third-party marketing providers.
Retention. Your verification documents are kept for the period required by anti-money-laundering regulations. You can request details through Live Chat. Full terms are in the Privacy Policy.
One-time only. Once your account is verified, you will never need to re-upload documents unless there is a specific security flag on your account — which is rare.
Common Questions About xx789 Withdrawal
1 How long does the first xx789 withdrawal take?
2 Can I withdraw before meeting the wagering requirement?
3 What is the maximum I can withdraw in one day?
4 My withdrawal has been pending for more than an hour — what do I do?
5 Do I need a separate wallet for withdrawals and deposits?
6 Is there a fee for withdrawing via bKash or Nagad?
7 I do not have a smartphone — can I complete KYC on a computer?
Gambling is for entertainment. Only play with money you can afford to lose. If you feel gambling is affecting your life, visit the Responsible Gaming page or contact Live Chat to set deposit and loss limits on your xx789 account.